Looking for a job

Eneawan Inyang

@eneawaninyang

I help B2B companies onboard, retain, and grow customer accounts - backed by hands-on CRM systems experience. 3x HubSpot certified.

Nigeria

Message

What I'm looking for

I'm open to remote contractor, freelance, or full-time opportunities where I can own the customer lifecycle - onboarding, adoption, and retention - using the CRM systems I build myself. I help B2B teams turn account health data into proactive retention and expansion strategy, not just reactive support."

I'm a Customer Success & Account Manager who bridges the gap between product and customer, backed by hands-on experience owning the CRM systems Customer Success teams rely on.

At Collectibles By Karen, I managed the full customer/account lifecycle inside HubSpot - architecting pipeline structures, lifecycle stages, and account properties that mirrored the customer journey from onboarding through renewal.

I built automated engagement sequences, workflows, and lifecycle-stage triggers in HubSpot and Zapier that kept accounts on track and cut manual admin by an estimated 15+ hours per month. I also designed structured follow-up sequences that increased response rates by an estimated 20–30%.

I tracked account health and retention performance across up to 50 active B2B accounts per month using HubSpot reporting and Excel/Google Sheets dashboards, turning CRM data into insights leadership could act on."

Experience

Work history, roles, and key accomplishments

Customer Success & Account Manager

Collectibles By Karen

Oct 2022 - Dec 2025 (3 years 2 months)

Managed onboarding, adoption, and retention for up to 50 active B2B accounts per month using a structured HubSpot lifecycle-stage system. Drove account engagement through automated workflows, cutting manual admin by an estimated 15+ hours/month and growing repeat ordering by 20–30%