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Eneawan Inyang

@eneawaninyang1

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I build CRM-driven customer success systems that improve B2B onboarding, retention, and repeat ordering.

Nigeria

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What I'm looking for

I'm open to remote customer success, account management, CRM, and revenue operations roles with global teams, as a contractor, freelancer, or full-time employee.

At Collectibles By Karen, I managed onboarding, adoption, and retention for up to 50 active B2B accounts each month, using HubSpot lifecycle stages to move accounts from day one through repeat ordering.

I built the HubSpot, Asana, and Zapier infrastructure underlying the account lifecycle, including automated engagement sequences, workflow triggers, scoring logic, and health reporting. This reduced manual administration by an estimated 15+ hours per month while helping prioritize at-risk and high-value accounts.

I've helped grow repeat ordering and account retention by an estimated 20–30% through structured email and LinkedIn follow-up, account health monitoring, and CRM-driven engagement.

Experience

Work history, roles, and key accomplishments

Sales Operations & CRM Specialist

Collectibles By Karen

Oct 2022 - Dec 2025 (3 years 2 months)

Managed end-to-end CRM workflows and sales ops using HubSpot, Asana, and Airtable. Configured automated cross-platform integrations via Zapier to eliminate manual data entry, streamline deal tracking, and improve pipeline visibility. Collaborated with cross-functional teams to build custom dashboards and optimize revenue ops processes for high performance.