endroid09 User

Managed marketing and sales for various online marketplaces, including product uploads, customer support, and logistics.

Provided advanced customer support for SHEIN UK, handling inquiries, maintaining customer satisfaction, and resolving escalated issues related to returns and refunds.

Managed customer support for ByteDance Marketplace, addressing buyer inquiries, managing orders, and ensuring compliance with policies.

Reviewed and moderated content for ByteDance, ensuring compliance with legal standards and user safety on social media platforms.

Conducted quality control and testing for new internet and BB products, performing analysis and problem-solving.

Performed sanity testing and analysis for new internet and BB products, ensuring quality and functionality.

Managed human resources and invoicing for outsourcing services, monitoring performance and providing coaching.

Handled customer complaints and inquiries, providing data entry support and problem-solving for customer issues.

Majored in Electronic and Instrumentation at the Faculty of Mathematics and Natural Sciences, focusing on the principles of electronics and instrumentation technologies.

Completed technical education with a focus on Electronica, gaining practical skills in electronics and technical applications.

Attended junior high school, focusing on foundational education in various subjects.

Completed elementary education, laying the groundwork for future academic pursuits.