Dyah Anggraini

I am a content moderator and customer service professional with over four years of experience ensuring platform safety and high customer satisfaction. I combine strong communication skills with disciplined moderation practices to maintain positive online environments.

In my current role, I review short videos, images, and text to ensure legal compliance and adherence to community standards, label content per policy, and collaborate on projects to improve moderation tools and processes.

Previously, I supported e-commerce customers via live chat—resolving complaints, assessing needs, and maintaining accurate records—while also freelancing as an Ads Quality Rater assessing ad relevance, clarity, and accuracy against company rules.

I hold a D4 in Digital Telecommunications Network and bring proven multitasking, problem-solving, and administrative abilities, with proficiency in Microsoft Office and strong interpersonal communication that helps cross-functional collaboration.