Emmanuel Virrey
@emmanuelvirrey
Entry-level sales and customer service representative focused on strong client relations and accurate reporting.
United StatesWhat I'm looking for
I’m a sales and customer service professional who enjoys solving customer concerns with clear communication, strong client relations, and attention to detail. At Vector Marketing, I responded to customer concerns with friendly, knowledgeable service, handled order fulfillment, resolved complaints, and increased profits through effective sales training and troubleshooting.
I also bring remote customer support experience from Appen, where I answered calls and guided clients, then sent my supervisor weekly reports with my data while maintaining accuracy. Through volunteering at the Ketchum Downtown YMCA, I organized events, managed my time, and supported research & data collection—showing my reliability, focus, and teamwork.
Experience
Work history, roles, and key accomplishments
Handled client calls and questions, guiding customers through assistance and demonstrations while maintaining accuracy. Sent weekly reports to a supervisor and worked with database structures with a focus on data quality and teamwork.
YMCA Volunteer
Ketchum Downtown YMCA
Sep 2015 - Dec 2019 (4 years 3 months)
Organized and participated in events to support the YMCA as a volunteer, providing customer service and sharing product/service knowledge. Managed time effectively and contributed to research and data collection to assist event operations.
Sales Representative
Vector Marketing
Jan 2019 - Present (7 years 4 months)
Responded to customer concerns with friendly, knowledgeable service and supported order fulfillment with strong attention to detail. Increased profits by improving sales training and troubleshooting profit-loss areas while building trust through key-holder responsibility.
Education
Degrees, certifications, and relevant coursework
Harris Newmark High School
High School Diploma, Basic Software
2018 -
Completed a High School Diploma program in 2018, with coursework focused on understanding basic software tools. Noted as class of 2018 and first in family to graduate.
East Los Angeles College
Copywriting
2018 - 2020
Attended East Los Angeles College from 2018 to 2020 for copywriting, but the program was not finished. First-generation college attendee.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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