At Admiral Group (UK), I responded to customer enquiries about insurance policies, coverage, payments, renewals, and claims. I explained policy terms and procedures through telephone, email, and online channels.
At Assetrise Limited, I responded to customer enquiries about products, services, accounts, and transactions. I investigated customer issues and provided solutions within established procedures.
At Stanbic IBTC Bank, I contacted customers about banking products and financial solutions, and generated and qualified sales leads through outbound calling. I also identified customer needs through questioning and active listening.
