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Emmanuella User
@emmanuellauser3
IT infrastructure professional with experience supporting Active Directory, identity an management, enterprise networking, and end-user support
NigeriaWhat I'm looking for
IT infrastructure professional With experience supporting Active Directory, identity and management, enterprise networking, endpoint , and end -user support. Experienced in onboarding and Offboarding, mailbox and permissions Microsoft PowerShell-assisted device provisioning, MFA, and infrastructure troubleshooting. Brings a security—conscious approach to IT delivery and is developing deeper Azure and cloud administration capability
Experience
Work history, roles, and key accomplishments
NO
Current
Network & Infrastructure Professional
Norrenberger
Sep 2024 - Present (2 years 1 month)
Administered Microsoft 365 and Active Directory services, managed user accounts and access, and supported endpoint and network troubleshooting. Coordinated IT equipment procurement and maintained technical documentation.
NO
IT Support
Norrenberger
Jan 2022 - Jan 2024 (2 years)
Provided IT support for users, resolving hardware, software, account, email, connectivity, and peripheral issues. Supported user account administration and access requests, including password resets, permissions, and basic Microsoft 365 and Active Directory support.
hardware troubleshootingSoftware TroubleshootingAccount AdministrationEmail SupportConnectivity SupportPeripheral SupportPassword ResetsPermissionsMicrosoft 365Active DirectoryEndpoint configurationApplication installationDevice MaintenanceLANWiFiTCP IPPrinter SupportEndpoint SecurityAntivirusPatchingSecure AccessIT Support RecordsAsset ManagementTechnical Documentation
Education
Degrees, certifications, and relevant coursework
CU
Caritas University
Computer Science
Studied Computer Science at Caritas University in Nigeria.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
NigeriaAuthorized to work in
Salary expectations
30k+ USD
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