Emiola Adebola

I am a Biochemistry graduate from Lagos State University with over four years of combined experience in retail sales, cold calling, customer support, and AI data annotation. I bring strong interpersonal skills, bilingual fluency in English and Portuguese, and a proven track record of meeting performance targets.

In customer-facing roles I handled high-volume interactions across phone, email, and live chat, maintained 90%+ customer satisfaction, and created support materials that reduced repetitive inquiries. As a cold caller I consistently met weekly and monthly targets by generating qualified leads and booking appointments.

More recently I specialized in AI data annotation and quality assurance, achieving accuracy rates above 95% while working with text, image, and audio datasets and annotation tools like Labelbox, Scale AI, Appen, and SuperAnnotate. I am adaptable, detail-oriented, and eager to contribute to team success in dynamic environments.