Bukola Olofinsawo

Improved AI search results and reduced annotation turnaround time by optimizing workflows and implementing refined data strategies. Identified, collected, and curated large volumes of high-quality data while maintaining high accuracy in data labeling. Contributed to boosting AI model performance by training systems to better interpret natural language input.

Managed inbound and outbound customer interactions, resolving inquiries and ensuring timely responses to boost engagement. Increased lead conversion through proactive follow-ups, successfully onboarding new corporate clients. Maintained a high customer satisfaction rating by efficiently handling complaints and resolving issues promptly.

Initiated sales conversations and generated/qualified leads for wholesale and retail accounts, contributing to consistent monthly sales growth. Compiled weekly and monthly sales reports to support data-driven marketing strategies. Established strong customer relationships and collaborated with internal teams on pricing and deal negotiation.

Studied literature, language, and critical theory. Developed strong analytical, research, and communication skills. Focused on various periods and genres of English literature.