Emily King

I’m an experienced reservations and operations professional with 10+ years’ experience supporting customers across hospitality and remote business environments. I’m known for managing high-volume bookings while keeping enquiries, payments, and guest requests running smoothly.

In my most recent remote role, I managed online payments, maintained accurate customer records, and coordinated guest requests across multiple departments. I used reservation systems, Microsoft Teams, and shared drives to support fast, consistent digital workflows.

Alongside reservations work, I’ve built a strong customer service foundation through front-desk and admin roles. I handled enquiries via phone, email, and face-to-face interactions, kept GDPR-compliant records, and supported day-to-day administrative processes.

I’m also comfortable improving how teams work—streamlining processes, coordinating diary and inbox management, and contributing to digital filing improvements and social media content creation. I enjoy roles where I can combine customer care with organized operations and reliable communication.