Victoria Machar
@victoriamachar
Operations support professional specializing in recruitment administration, stakeholder communication, and customer service excellence.
What I'm looking for
I’m a highly organised and proactive operations professional with London over two years’ experience supporting administration, customer service, and remote working environments. I coordinate schedules, manage multiple priorities, communicate with stakeholders, and deliver dependable administrative support.
In my Customer Service Administrator role at Linorf Ventures, I worked remotely across phone, email, and digital channels—providing customer support, managing customer records, completing data entry, and maintaining organised diaries and calendars. I’m confident building professional relationships and liaising with customers and internal teams to resolve queries efficiently.
I also bring strong operational support experience from fast-paced University of Northampton environments, including executive and administrative support, prioritising multiple tasks while meeting deadlines, and delivering high-standard support under pressure. Alongside this, I’ve developed customer-facing resilience through hospitality work at Wembley Stadium, where I resolved enquiries and collaborated with multiple teams during busy events.
Experience
Work history, roles, and key accomplishments
Hospitality Assistant
Wembley Stadium
Aug 2023 - Jul 2024 (11 months)
Delivered excellent customer service in a high-volume hospitality environment at Wembley Stadium. Built rapport quickly with customers, resolved enquiries professionally, and worked collaboratively with multiple teams during busy events.
Customer Service Administrator
Linorf Ventures
Jan 2020 - Jan 2022 (2 years)
Provided remote customer service and administrative support, handling customer records and data entry across phone, email, and digital channels. Coordinated appointments and schedules while liaising with customers and internal teams to resolve queries.
Education
Degrees, certifications, and relevant coursework
Havering Sixth Form
A-Level, History, English & Business
Completed A Levels in History, English, and Business at Havering Sixth Form.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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