Emily Gross
@emilygross
Motivated sales professional with a background in business development, lead generation, and customer relationships. Known for a strong work ethic.
What I'm looking for
I’m a Digital Sales Representative with a proven track record at ADP, where I focused on lead generation and client relationship management to drive results. I’m known for developing innovative sales strategies that support revenue growth, backed by strong communication and problem-solving.
At ADP, I marketed a suite of company solutions (Payroll and Human Resource Technology) to small businesses. I generated leads through outbound calls, scheduled appointments for follow-through, managed client relationships to ensure satisfaction and retention, and analyzed market trends to identify potential sales opportunities.
I bring a creative, adaptable approach to every pipeline goal—building and implementing digital sales strategies that maximize revenue growth. I’m self-motivated and flexible, especially when balancing multiple priorities across prospecting, outreach, and ongoing client support.
Before ADP, I strengthened my customer-facing strengths as a Sales Associate, earning three-time Employee of the Month for highest sales. I also bring people-centered experience from personal training and peer support roles—where I built trust, maintained long-term relationships, and supported clients with tailored plans and consistent check-ins.
Experience
Work history, roles, and key accomplishments
Generated leads via outbound calls to build a sales pipeline and scheduled appointments for sales follow-through. Managed client relationships and analyzed market trends to identify sales opportunities, developing digital sales strategies to maximize revenue growth.
Organized the store storefront and performed stocking duties while conducting sales.
Personal Trainer & Sales Associate
Get Fit Athletic Club
Dec 2017 - Aug 2018 (8 months)
Supported membership sales and provided personal training for 35 clients while maintaining gym cleanliness and relationships. Developed custom workout plans with weekly and bi-weekly training sessions.
Peer Support
Brighter Futures
Jul 2017 - Dec 2017 (5 months)
Provided peer support to clients with developmental disabilities and assisted with transportation, community outings, social events, and therapy appointment travel.
Education
Degrees, certifications, and relevant coursework
Jefferson Community and Technical College
Associate degree, Business Administration & Marketing
2022 -
Earned an associate degree in Business Administration/Marketing at Jefferson Community and Technical College.
Pulaski County High School
Diploma, Psychology & Business
Completed a diploma with coursework in Psychology and Business at Pulaski County High School.
Western Kentucky University
Some college (no degree), Clinical Psychology
Completed some college coursework in Clinical Psychology at Western Kentucky University (no degree listed).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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