Emily Echandia
@emilyechandia
Business & operations analytics leader turning operational data into measurable improvements.
United StatesWhat I'm looking for
I’m an analyst with 8+ years of experience driving performance improvement across revenue, sales operations, and cross-functional programs. I turn operational data into meaningful stories by defining KPIs, building dashboards, and translating trends into measurable action.
Most recently as a Sales & Operations Manager at Best Buy, I launched and operationalized a specialized remote sales program of 20 sellers nationwide. I developed recurring Excel and Power BI dashboards from CRM and operational data, standardized CRM reporting workflows for governance and hygiene, and used process analysis to implement playbooks and workflow changes that improved speed to contact by 30%.
Earlier, as a General Manager (Operations & Financial Performance) at ALDO, I analyzed sales and financial performance to support forecasting, allocation, and staffing while optimizing inventory workflows to reduce operational inefficiencies. I also apply my sustainability foundation—energy policy, GHG accounting, emissions modeling, and stakeholder-facing reporting—through independent consulting in sustainability program evaluation and scenario analysis.
Experience
Work history, roles, and key accomplishments
Launched and operationalized a specialized remote sales program of 20 sellers, defining KPI cadence and execution standards across a nationwide client base. Built recurring Excel/Power BI dashboards from CRM and operations, improving pipeline accuracy (−10 manual hours/week) and increasing speed to contact by 30%, while delivering executive-ready performance narratives and training for 70+ staff.
General Manager (Operations)
Aldo
Jan 2017 - Jan 2019 (2 years)
Analyzed sales and financial performance to support demand forecasting, product allocation, and staffing decisions, then optimized inventory workflows to reduce operational inefficiencies. Led rollout of new procedures to improve workflow consistency, compliance, and customer outcomes.
Sustainability Program Evaluator
Independent Consulting
Evaluated sustainability education needs and engagement patterns, delivering client-ready recommendations and a measurement approach (outcomes, indicators, and data collection plan) to guide implementation. Modeled emissions baselines and scenarios (Scope 1/2/3), quantified mitigation pathway impacts, and produced dashboard outputs for repeatable stakeholder decision-making.
Education
Degrees, certifications, and relevant coursework
Arizona State University
Master of Science, Program Evaluation & Data Analysis
Grade: 4.0 GPA
Master of Science in Program Evaluation & Data Analysis at Arizona State University (in progress).
Arizona State University
Bachelor of Science, Sustainability
Grade: 3.7 GPA
Bachelor of Science in Sustainability at Arizona State University, magna cum laude.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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