Open to opportunities

Draciann Anderson

@draciannanderson

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Analytical professional with 8 years in sales and operations.

United States

Message

What I'm looking for

I am looking for a role that values data-driven insights and offers opportunities for growth.

I am an analytical and results-driven professional with over 8 years of experience in sales and operations, specializing in data reporting and performance analysis. My expertise lies in creating actionable insights from sales data, building forecasting tools, and effectively presenting findings to cross-functional stakeholders. I am proficient in Microsoft Excel, Access, PowerPoint, and Word, and I have a strong passion for continuous learning and helping organizations make smarter, data-backed decisions.

In my current role as a Branch Ambassador at Capital One, I have successfully partnered with new hires to enhance their training and support, which has accelerated onboarding success. I have delivered PowerPoint reports that translate transactional and referral data into actionable insights, contributing to a 12% increase in new account adoption. My freelance experience as an Operations Analyst for start-ups has further honed my skills in building Excel-based sales and ROI dashboards, which have significantly reduced manual reporting and improved sales clarity.

Throughout my career, I have consistently exceeded sales targets and improved operational compliance. My ability to analyze trends and adapt strategies has led to increased conversion rates and enhanced team performance. I am eager to leverage my skills in a dynamic environment that values data-driven decision-making and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Branch Ambassador

Current

Capital One

Jan 2024 - Present (1 year 5 months)

Partnered with new hires to provide training and support, reinforcing procedural accuracy and accelerating onboarding success. Delivered PowerPoint reports that translated transactional and referral data into actionable insights for district leadership. Identified patterns in product conversion and usage that contributed to a 12% increase in new account adoption.

PowerPoint Data Analysis Training Customer Service

Retail Beauty Sales & Keyholder

Dior, Macy’s, Estee Lauder, and Coty

Jan 2017 - Jan 2024 (7 years)

Consistently exceeded sales targets by an average of 20% by analyzing trends and adapting in-store strategies. Built weekly Excel sales trackers that enabled managers to make agile promotional adjustments, boosting conversion rates. Identified slow-moving SKUs through POS data and recommended real-time placement changes, increasing sell-through by 15%.

Sales Excel Performance Tracking

Operations Analyst

Freelance

Jan 2023 - Jan 2024 (1 year)

Built Excel-based sales and ROI dashboards for small business clients, reducing manual reporting by 40% and improving sales clarity. Developed and presented post-campaign performance decks in PowerPoint, leading to reallocation of marketing spend and increased ROI. Forecasted seasonal demand trends, reducing client inventory overages by 25%.

Excel PowerPoint Sales Analysis ROI Analysis Customer Segmentation

Education

Degrees, certifications, and relevant coursework

University of Technology, Jamaica

B.S. in Business Administration, Business Administration

Completed a Bachelor of Science in Business Administration with a focus on Operations and a minor in Marketing. Gained foundational knowledge in business principles and operational strategies.

Creighton University

Graduate Coursework, Business & Data Analysis

Undertook graduate coursework focusing on SQL Querying, Statistical Model Building, Business & Data Analysis, and Market Research. Developed advanced analytical skills relevant to data-driven decision making.