EM
Open to opportunities

Emiliano Montenegro

@emilianomontenegro

Proactive customer service representative with strong problem-solving skills.

Guatemala

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills and offers opportunities for growth and learning.

I am Emiliano Montenegro Molina, a dedicated customer service representative with experience in both tier 1 and tier 2 support. My role at Allied Global has honed my skills in tech support and sales acquisition, where I consistently strive to provide the best service possible. I take pride in my ability to resolve issues efficiently and effectively, ensuring customer satisfaction.

In addition to my customer service experience, I have worked as a waiter at Restaurant Casa Blanca, where I further developed my communication and teamwork skills. My brief stint as a video editor for a YouTube content creator allowed me to explore my creative side, where I learned basic video editing techniques and effects. I am always eager to learn new things and adapt to different environments.

Experience

Work history, roles, and key accomplishments

CB

Waiter

Casa Blanca

Aug 2022 - Jan 2023 (5 months)

Provided excellent customer service in a restaurant setting, ensuring customer satisfaction and maintaining cleanliness. Developed strong communication and teamwork skills.

YC

Video Editor

YouTube Content Creator

Apr 2021 - Jul 2021 (3 months)

Edited video content for a YouTube creator, utilizing basic video editing skills and effects such as Chroma Key and image animation. Gained experience in creative content production.

Education

Degrees, certifications, and relevant coursework

Emiliano hasn't added their education

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Tech stack

Software and tools used professionally

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Emiliano Montenegro - Customer Service Representative - Allied Global | Himalayas