Emerenciana Ampler
@emerencianaampler
Reliable customer service associate with 3+ years of experience.
What I'm looking for
I am a detail-oriented professional with over three years of experience in customer service, clinical research, and recruitment support. My background has equipped me with strong communication skills, the ability to multitask, and a commitment to providing excellent service. I thrive in environments where I can utilize my administrative skills to contribute effectively.
In my recent role as a Clinical Research Patient Recruiter at One CoreDev IT, I conducted pre-screening evaluations to identify and qualify patients for clinical trials. I effectively communicated the importance of clinical research participation, ensuring that patients felt informed and supported throughout the process. My experience as a Junior Recruitment Specialist further honed my skills in sourcing and attracting qualified candidates, enhancing my ability to manage various tasks efficiently.
Experience
Work history, roles, and key accomplishments
Clinical Research Patient Recruiter
One CoreDev IT
Dec 2024 - Jun 2025 (6 months)
Conducted pre-screening evaluations to identify and qualify patients for clinical trials. Assessed patient eligibility and effectively communicated the importance of clinical research participation.
Clinical Research Assistant
One CoreDev IT
Nov 2022 - Dec 2024 (2 years 1 month)
Served as the first point of contact for clinical research patients. Scheduled, rescheduled, and cancelled appointments; gathered essential patient information. Responded to patient inquiries regarding ongoing clinical research studies.
Junior Recruitment Specialist
247.ai Philippines
Jun 2022 - Oct 2022 (4 months)
Sourced and attracted qualified candidates for open positions. Reviewed resumes, conducted interviews, and handled inbound calls for potential applicants.
Customer Care Expert
Alorica Philippines
Mar 2022 - Jun 2022 (3 months)
Assisted customers with inquiries, complaints, and billing concerns.
Education
Degrees, certifications, and relevant coursework
Jose Rizal University
Bachelor of Science in Information Technology, Information Technology
Completed a Bachelor of Science in Information Technology, gaining foundational knowledge in various IT concepts and applications. Developed skills relevant to the technology sector.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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