Looking for a job

Ememfon George

@ememfongeorge

Message

I build customer loyalty through empathetic support, complaint resolution, and reliable client communication.

Nigeria

Message

What I'm looking for

I'm seeking a customer service role where I can deliver excellent support, resolve customer concerns promptly, build strong client relationships, and drive customer satisfaction.

I've improved client retention at Digital Artisan Enterprise by 10% through empathetic listening, complaint resolution, and timely multi-platform communication. I work closely with internal teams to deliver services that meet client expectations.

My experience also includes sales support, order tracking, record-keeping, data verification, and education. I bring patient communication, accurate documentation, and a customer-focused approach to every interaction.

Experience

Work history, roles, and key accomplishments

Educator

Bloomy Rose Academy

Sep 2025 - Jul 2026 (10 months)

Prepared comprehensive lesson plans aligned with the British curriculum for elementary subjects. Supported young learners in building foundational literacy and numeracy skills and fostered an inclusive learning environment for a student with special needs.

Lesson Planning Curriculum Development Elementary Education Inclusive Education Communication Skills

Client Relationship Manager

Digital Artisan Enterprise

Mar 2025 - Jun 2025 (3 months)

Increased client retention by 10% through empathetic listening and resolution of complaints. Managed client communications across multiple platforms and collaborated with internal teams to deliver services aligned with client expectations.

Customer Relationship Management Complaint Resolution Communication Skills Collaboration Microsoft Office Google Workspace

Sales Representative

Sylva Collections

May 2024 - Jul 2024 (2 months)

Assisted customers in making purchases and resolved complaints promptly, ensuring customer retention by 80%. Processed and tracked orders and maintained accurate records of sales, inventory, and customer interactions.

Sales Support Customer Service Complaint Resolution Order Processing Record keeping Microsoft Office

NYSC Member

Ministry of Lands and Survey

Jul 2023 - Jun 2024 (11 months)

Reviewed and cross-checked survey reports, reducing error rates by 98% through meticulous data verification.

Data Verification Attention To Detail Surveying

Intern

Nigerian Geological Survey Agency

Apr 2021 - Sep 2021 (5 months)

Collaborated on vertical electrical sounding surveys to identify groundwater resources. Acquired and applied basic map digitization skills using ArcGIS and prepared geologic maps for field use.

ArcGIS Geological Survey Map Digitization Teamwork