Emely Zapata
@emelyzapata
Aspiring marketing professional with experience in customer service and collections.
What I'm looking for
I am a dedicated and results-driven professional currently pursuing a degree in Marketing. With experience as a Call Center Agent in the Recovery and Collections Department at CACEENP, I have developed strong skills in customer service, problem-solving, and effective communication.
My academic background includes a Bachelor in Science and Humanities from Saint John's Bilingual School, and I am now in my final year of studying Marketing at Centro Universitario Tecnológico (CEUTEC). I am eager to apply my skills in leadership, teamwork, and project management to contribute to achieving organizational goals.
I am passionate about continuous improvement and aspire to hold leadership positions where I can foster innovation and growth. I am confident in my ability to work in challenging environments and am committed to developing my technical skills and decision-making abilities.
Experience
Work history, roles, and key accomplishments
Call Center Agent
CACEENP
Worked as a Pre-judicial Collections Officer in the Recovery and Collections Department, focusing on customer service, problem-solving, and effective communication to manage collections efficiently.
Education
Degrees, certifications, and relevant coursework
Centro Universitario Tecnológico
Degree in Marketing, Marketing
Currently pursuing a degree in Marketing, focusing on strategic marketing principles and practices.
Saint John's Bilingual School
Bachelor, Science and Humanities
2007 - 2020
Completed a Bachelor in Science and Humanities, focusing on a well-rounded education that prepares for further academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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