Elvis Castellanos
@elviscastellanos
Sales Representative and Customer Service professional focused on happy customers and goal achievement.
BelizeWhat I'm looking for
I am a Sales Representative focused on “carrying out sales and making sure the customers are happy.” My communication skills are excellent, and I’m committed to research and ordering the product needed or providing the correct information fast.
I bring strong customer-facing experience with “Great Customer Service,” “Active listening,” and “De-escalating a problem” by helping customers get what they need rather than losing temperament. I’m also a “Sales Team player and team leader,” able to speak English and Spanish, adapt easily, and work under pressure.
I have hands-on trade experience as a Welder/Auto Mechan with multiple welding types, including “BRONZE WELDING WIRE,” “STAINLESS STEEL WELDING,” and “ARCH WELDING,” supported by multi-tasking and problem-solving. Across my roles, I stay “always ready to learn and lead,” and I aim to reach the goals set for the day through professionalism and organization.
Experience
Work history, roles, and key accomplishments
Customer Service
Acquity BPO
Jan 2026 - Jun 2026 (5 months)
Worked in customer service at Acquity BPO, demonstrating strong communication and problem-solving skills. Contributed as a team player with adaptability and a willingness to learn.
Customer Service/Sales Agent
Transparent BPO
Jan 2024 - Jun 2024 (5 months)
Provided customer service and sales support at Transparent BPO, with emphasis on problem solving and teamwork. Applied strong customer-focused communication and maintained a positive, organized work approach.
Sales Representative / Sales Supervisor
Hummingbird Distributors
May 2021 - Jan 2024 (2 years 8 months)
Worked in sales with a focus on excellent customer service and meeting daily sales goals. Supported sales leadership through teamwork, communication in English and Spanish, and efficient problem solving.
Welder / Auto Mechanic
Belize Vo-Tec
Jan 2019 - Jan 2020 (1 year)
Completed welding training at Belize Vo-Tec, including bronze, wire, stainless steel, and arch welding. Built customer-facing skills such as active listening and de-escalating problems to ensure customers get the right products.
Education
Degrees, certifications, and relevant coursework
Belize Vo-Tec
Welding / Auto Mechanic
2019 - 2020
Activities and societies: Multi-tasking, active listening, and de-escalating issues to help customers get the correct products or information.
Completed welding/auto mechanic training at Belize Vo-Tec from 2019 to 2020. Covered bronze wire welding, stainless steel welding, and arch welding.
Availability
Location
BelizeAuthorized to work in
Job categories
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