Elsie Semackor
@elsiesemackor
Diligent graduate with a passion for research and customer service.
What I'm looking for
I am a dedicated graduate from the University of Ghana, holding a Bachelor of Arts in English and Psychology. My academic journey has equipped me with a strong foundation in both disciplines, fostering my passion for learning and adaptability in various professional environments. I thrive in team settings and excel when working independently, demonstrating my commitment to delivering quality results.
Throughout my career, I have gained valuable experience in customer service, research, and digital marketing. As a Customer Service Personnel at Majorel Ghana, I provided exceptional support to clients globally, utilizing CRM tools to enhance customer satisfaction. My role as a Research Assistant at Isearch Consultancy Services allowed me to hone my data entry and analysis skills, contributing to impactful research projects. I am eager to leverage my diverse skill set and experiences to contribute positively to future endeavors.
Experience
Work history, roles, and key accomplishments
Research Assistant
Isearch Consultancy Services
May 2019 - May 2024 (5 years)
Conducted research, data entry, and analysis while developing PowerPoint presentations and performing various administrative functions.
Customer Service Personnel
Majorel Ghana
Sep 2023 - Jan 2024 (4 months)
Provided quality customer service and email support to clients globally using CRM tools. Demonstrated strong communication skills and attention to detail in a fast-paced environment.
National Service Personnel
Tetteh Quarshie Memorial Hospital
Sep 2017 - Sep 2018 (1 year)
Provided counseling and consultations, performed data entry, and conducted patient home visits as part of the psychiatric unit.
Assistant to the Personal Relations Officer
Chartered Institute of Administrators and Management Consult
May 2010 - Jul 2010 (2 months)
Assisted in addressing students with updates, document filing, organizing teaching materials, and computerizing student data.
Education
Degrees, certifications, and relevant coursework
University of Ghana
Bachelor of Arts, English and Psychology
2013 - 2017
Graduated with a Bachelor of Arts in English and Psychology, focusing on the integration of language and psychological principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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