Elsa irmawanti

I’m a telemarketing professional with 3 years of experience across retail and customer service. I focus on building strong customer relationships, communicating clearly, and resolving issues quickly to improve satisfaction.

In my telemarketing role, I conduct outbound calls to existing and prospective customers to introduce and promote products. I manage accurate order data entry, ensure correct processing of sales transactions, and generate regular sales reports to monitor performance.

I also bring a recruitment mindset from my management trainee experience as an executive search consultant. I helped identify top talent, supported end-to-end recruitment processes, and strengthened relationships with both clients and candidates through effective candidate screening.

I’m highly motivated to learn new skills, work collaboratively, and consistently deliver results. I use customer management systems and productivity tools to maintain accurate customer data and track sales performance.