Open to opportunities

Elizabeth Olarerin

@elizabetholarerin

Message

I resolve customer issues and coordinate logistics, operations, and administrative workflows.

Nigeria

Message

What I'm looking for

I'm looking for a customer service, operations, or administrative role where I can resolve client issues, manage accounts and workflows, support global teams, and deliver strong customer experiences in a fast-paced remote environment.

At SHIIP, I manage client accounts, handle inquiries, coordinate shipments, prepare invoices, and resolve issues to keep logistics requirements moving efficiently.

I also manage day-to-day operations at POCKETFOOD, supporting production, quality control, customer satisfaction, resource management, budgeting, and supply chain activities.

Previously at TECH BEAVER and Lagos State Material Testing Laboratory, I maintained records, managed communications, supported senior teams, reconciled accounts, prepared service bills, and handled client payments.

I bring more than three years of client-facing experience, strong spoken English, CRM and digital workspace proficiency, and a remote-ready professional workspace.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

POCKETFOOD

Jan 2023 - Present (3 years 7 months)

Managed day-to-day operations, ensuring efficient production, quality control, and customer satisfaction. Oversaw resource management, budgeting, and supply chain.

Operations Management Quality Control Customer Satisfaction Resource Management Budgeting Supply Chain Management

Account Associate

SHIIP

Jul 2024 - Nov 2024 (4 months)

Managed client accounts, handled inquiries, coordinated shipments, and prepared invoices. Maintained client relationships and supported logistics operations.

Customer Relationship Management Logistics Coordination Invoicing Reporting Confidentiality Event Coordination

Admin Executive

TECH BEAVER

Sep 2022 - Jan 2023 (4 months)

Managed daily office operations, handled emails and calls, scheduled appointments, and maintained records. Provided administrative support to senior management and HR.

Office Administration Email Management Scheduling Record keeping HR Support Calendar Management

Accountant

Lagos State Material Testing Laboratory

Aug 2020 - Sep 2022 (2 years 1 month)

Prepared service bills, reconciled accounts payable and receivable, and provided administrative support. Handled client bill payments via POS and web transfers.

Accounting Accounts Payable Accounts Receivable Administrative Support Payment Processing

IT Accountant

Lagos State Material Testing Laboratory

Aug 2018 - Feb 2019 (6 months)

Prepared service bills and payment vouchers, managed client communication on bills and payments, and prepared financial statements for the Director of Finance.

Accounting Financial Reporting Client Communication Vouchers Financial Statements