Theresa Ayegh

I am a customer care and administrative specialist with over four years of combined experience in client service, administration, and sales. I deliver empathetic, solution-driven support across phone, email, and digital platforms while maintaining accurate records and strong client relationships.

In my current role as Administrative Officer at the Nigerian Institute for Oceanography and Marine Research, I respond to client inquiries, resolve service-related issues, prepare correspondence and reports, and coordinate events and meetings to support senior officials. Previously, I provided frontline customer service and handled sales, cash management, stock-taking, and complaint resolution in retail.

I am seeking a remote customer care role where I can contribute excellent communication, problem-solving, and organizational skills, adapt quickly to new CRM tools, and support a customer-focused team across global time zones.