Open to opportunities

Elizabeth Bramwell

@elizabethbramwell

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Administrative professional focused on accurate, efficient office support and customer service.

Jamaica

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What I'm looking for

I’m looking for an administrative role where my organizational skills, computer proficiency, and attention to detail are valued—using my office support experience, customer communication, and ability to multitask in a friendly, reliable team environment.

I’m seeking an entry level administrative position where my organizational skills and computer proficiency will be well utilized. I bring strong communication and reliability, with an ability to work independently or as a strong team player.

Across my roles, I’ve handled day-to-day office and front-desk functions—answering, screening, and directing incoming calls, drafting and typing letters, managing filing and record keeping, and preparing/collating documents for distribution. I’m detail-oriented and trusted with accurate transactions, including credit and debit processing.

I also support fast-paced customer-facing work through exceptional service, conflict resolution, and multitasking/prioritizing under changing demands. I’m trained in MS Office (PowerPoint, Word, Excel, Access, Outlook) and Adobe Suite CC 2015 (Publisher, Illustrator, Photoshop), and I learn new software quickly.

Experience

Work history, roles, and key accomplishments

Switchboard Operator

Michael Garron Hospital

Jan 2019 - Jan 2021 (2 years)

Answered, screened, and directed incoming calls to the appropriate department while providing reception support. Drafted and typed letters to donors and maintained accurate administrative records.

Call Screening Administrative Support Record keeping Multitasking Attention To Detail

Customer Service Rep & Portering

Compass Group North York General Hospital

Jan 2017 - Jan 2020 (3 years)

Provided customer service support in a hospital setting, assisting with day-to-day needs. Supported environmental services and portering tasks to help keep operations running smoothly.

Customer Service Team Collaboration Multitasking Attention To Detail Prioritization Record keeping

Call Center Agent

Numeris

Jan 2013 - Jan 2017 (4 years)

Handled customer inquiries via phone in a call center environment. Resolved issues professionally and ensured accurate routing and follow-up when needed.

Customer Support Issue Resolution Communication Multitasking Prioritization

Remote Agent

Porter Airlines

Jan 2010 - Jan 2013 (3 years)

Supported customer requests remotely, providing timely information and assistance. Adjusted and updated reservations when changes or unexpected events occurred.

Remote Customer Support Reservation Updates Customer Service Problem Solving Communication Accuracy Multitasking Attention To Detail

Cashier

McDonald's Restaurant

Jan 2008 - Jan 2010 (2 years)

Processed customer transactions with accuracy and maintained a friendly, fast-paced service experience. Ensured reliable handling of cash and credit/debit payments while supporting team operations.

Cash Handling Customer Service Accuracy Queue Management Team Collaboration Reliability

Community Relations Volunteer

The Leprosy Mission Canada

Jan 2003 - Jan 2008 (5 years)

Supported community relations activities for The Leprosy Mission Canada over multiple years. Assisted with organization and coordination tasks to help deliver events and related outreach.

event support Communication Organization Record keeping Administrative Support Team Collaboration Multitasking

Emergency/EAU Volunteer

Humber River Regional Hospital

Jan 2012 - Present (14 years 5 months)

Volunteered in Emergency/EAU support roles to assist staff and patients. Provided reliable help and followed hospital procedures to support day-to-day operations.

Patient Support Team Collaboration Communication Reliability Attention To Detail Time Management

Nephrology Volunteer

Hospital for Sick Kids

Jan 2008 - Present (18 years 5 months)

Volunteered in a nephrology setting, supporting hospital staff and patient needs. Helped maintain an organized, respectful environment in line with hospital expectations.

Patient Support Empathy Team Collaboration Communication Reliability Attention To Detail