Phillip Watson
@phillipwatson
Motivated administrative professional specializing in office administration, records management, and customer service.
What I'm looking for
I am a motivated and hardworking administrative professional with hands-on experience in reception, customer service, data entry, records management, cashiering, and general office support. I demonstrate strong communication skills, professional telephone handling, and the ability to manage multiple tasks in busy environments while maintaining confidentiality.
My experience includes internship and apprenticeship roles across public and private organizations where I improved filing systems, supported HR and industrial liaison functions, prepared business documents, and assisted visitors and staff. I am pursuing further education in business administration and supervisory management and seek opportunities to contribute to a dynamic organization while continuing to develop my administrative and supervisory skills.
Experience
Work history, roles, and key accomplishments
Summer Intern
Jamaica Council for Persons with Disabilities
Jul 2025 - Present (5 months)
Updated personnel files and performed HR data entry while ensuring secure storage of confidential information during a graduate work experience placement.
RAP Trainee
HEART NSTA Trust
Sep 2022 - Jun 2025 (2 years 9 months)
Supported office operations including visitor reception, claims and memo preparation, filing, cheque sorting, and data entry across St. Andrew Parish Office.
Summer Employee
Pitech Limited
Aug 2022 - Sep 2022 (1 month)
Assisted with collation of books and printing tasks during a summer employment period, supporting production and administrative needs.
Receptionist
McCam Child Care & Development Centre
Sep 2014 - Apr 2015 (7 months)
Managed telephone calls, filing, data entry and assisted accounts and visitors as part of an apprenticeship program, improving front-desk efficiency.
Receptionist
Jamaica Association on Intellectual Disabilities
Jul 2014 - Sep 2014 (2 months)
Performed filing, telephone handling, data entry and typed administrative documents while supporting visitor reception during an apprenticeship.
Receptionist
Assessment & Guidance Centre for Persons with Disabilities
Jul 2013 - Present (12 years 5 months)
Answered telephone calls, handled filing duties, and assisted adults with disabilities during a summer internship.
Education
Degrees, certifications, and relevant coursework
Gomex Institute of Technology
Information Technology
2023 -
Attended Gomex Institute of Technology beginning in 2023 for technical and administrative training.
University of Technology, Jamaica
Associate Degree in Business Administration, Business Administration
2024 -
Enrolled in programs at the University of Technology, Jamaica beginning in 2024 to pursue further studies in business administration and supervisory management.
HEART NSTA Trust AEC East Street
NVQ-J Level 2, Office Administration
2022 - 2023
Completed training and apprenticeship programs through HEART NSTA Trust AEC East Street focusing on office administration and related vocational skills.
Institute of Higher Learning
Business/Administration
2014 - 2014
Completed coursework at the Institute of Higher Learning in 2014 to support professional development in administrative areas.
Maths Unlimited
Mathematics
2019 - 2020
Attended Maths Unlimited for supplemental mathematics instruction during 2019–2020.
Abilities Foundation
General Education
2009 - 2012
Activities and societies: Member, Aktion Club (2009–2012)
Attended Abilities Foundation from 2009 to 2012 for foundational education and community activities.
Randolph Lopez School of Hope
Primary/Basic Education
2003 - 2009
Activities and societies: Prefect & Head Boy (2008–2009)
Completed primary/early secondary education at Randolph Lopez School of Hope, serving as Prefect and Head Boy in 2008–2009.
Our Ladies of the Angels Unit
Primary Education
1997 - 2003
Completed initial schooling at Our Ladies of the Angels Unit from 1997 to 2003.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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