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Phillip Watson

@phillipwatson

Motivated administrative professional specializing in office administration, records management, and customer service.

Jamaica
Message

What I'm looking for

I am looking for an administrative role where I can apply and expand my skills in office operations, records management, and customer service within a supportive, growth-oriented organization.

I am a motivated and hardworking administrative professional with hands-on experience in reception, customer service, data entry, records management, cashiering, and general office support. I demonstrate strong communication skills, professional telephone handling, and the ability to manage multiple tasks in busy environments while maintaining confidentiality.

My experience includes internship and apprenticeship roles across public and private organizations where I improved filing systems, supported HR and industrial liaison functions, prepared business documents, and assisted visitors and staff. I am pursuing further education in business administration and supervisory management and seek opportunities to contribute to a dynamic organization while continuing to develop my administrative and supervisory skills.

Experience

Work history, roles, and key accomplishments

MC

Receptionist

McCam Child Care & Development Centre

Sep 2014 - Apr 2015 (7 months)

Managed telephone calls, filing, data entry and assisted accounts and visitors as part of an apprenticeship program, improving front-desk efficiency.

JD

Receptionist

Jamaica Association on Intellectual Disabilities

Jul 2014 - Sep 2014 (2 months)

Performed filing, telephone handling, data entry and typed administrative documents while supporting visitor reception during an apprenticeship.

AD

Receptionist

Assessment & Guidance Centre for Persons with Disabilities

Jul 2013 - Present (12 years 5 months)

Answered telephone calls, handled filing duties, and assisted adults with disabilities during a summer internship.

Education

Degrees, certifications, and relevant coursework

GT

Gomex Institute of Technology

Information Technology

2023 -

Attended Gomex Institute of Technology beginning in 2023 for technical and administrative training.

University of Technology, Jamaica logoUJ

University of Technology, Jamaica

Associate Degree in Business Administration, Business Administration

2024 -

Enrolled in programs at the University of Technology, Jamaica beginning in 2024 to pursue further studies in business administration and supervisory management.

HEART NSTA Trust AEC East Street logoHS

HEART NSTA Trust AEC East Street

NVQ-J Level 2, Office Administration

2022 - 2023

Completed training and apprenticeship programs through HEART NSTA Trust AEC East Street focusing on office administration and related vocational skills.

IL

Institute of Higher Learning

Business/Administration

2014 - 2014

Completed coursework at the Institute of Higher Learning in 2014 to support professional development in administrative areas.

MU

Maths Unlimited

Mathematics

2019 - 2020

Attended Maths Unlimited for supplemental mathematics instruction during 2019–2020.

AF

Abilities Foundation

General Education

2009 - 2012

Activities and societies: Member, Aktion Club (2009–2012)

Attended Abilities Foundation from 2009 to 2012 for foundational education and community activities.

RH

Randolph Lopez School of Hope

Primary/Basic Education

2003 - 2009

Activities and societies: Prefect & Head Boy (2008–2009)

Completed primary/early secondary education at Randolph Lopez School of Hope, serving as Prefect and Head Boy in 2008–2009.

OU

Our Ladies of the Angels Unit

Primary Education

1997 - 2003

Completed initial schooling at Our Ladies of the Angels Unit from 1997 to 2003.

Tech stack

Software and tools used professionally

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Phillip Watson - Summer Intern - Jamaica Council for Persons with Disabilities | Himalayas