Open to opportunities

jada brooks

@jadabrooks

Message

Aspiring customer service representative with strong communication skills.

Jamaica

Message

What I'm looking for

I am looking for a role that fosters growth and allows me to utilize my skills in customer service and administration.

I am a motivated and confident aspiring professional with a passion for learning and development. My strong communication and problem-solving skills drive me to excel in customer service roles. I am eager to apply my academic knowledge and training in a corporate environment, contributing to organizational success.

Currently pursuing a Bachelor of Science in Nursing at the University of Technology, I have completed relevant courses in Academic Writing, Information Technology, and Health Assessment. My leadership experience as Secretary of the Adventist Youth Program and Junior Treasurer has honed my organizational and teamwork abilities, allowing me to effectively manage events and financial responsibilities.

In my professional journey, I have gained valuable experience in customer service, facilitating employee onboarding, and maintaining personnel records. My roles as a Cashier/Server and Host/Server have strengthened my ability to provide top-tier customer service while managing transactions and ensuring smooth dining experiences.

Experience

Work history, roles, and key accomplishments

Cashier/Server

Karona Jerk Seafood

Nov 2024 - Present (7 months)

Handled transactions, managed orders, and provided top-tier customer service. Processed payments accurately and efficiently, ensuring customer satisfaction through effective order management and service delivery.

Order Management Customer Service Communication

Host/Server

Hilton Head RV Resort

Jul 2024 - Present (11 months)

Excelled in guest relations, seating management, and ensuring smooth dining experiences. Provided exceptional customer service, contributing to a positive and efficient dining environment for patrons.

Guest Service Seating Management Customer Service Communication Teamwork

Service Representative

Davoy Haulage

Sep 2023 - Present (1 year 9 months)

Managed scheduling, organized records, and coordinated meetings to support efficient office operations. Ensured smooth workflow by maintaining accurate documentation and facilitating communication within the team.

Scheduling Communication

HR Representative Assistant

Human Resource Department, Utech

May 2023 - Present (2 years 1 month)

Facilitated employee onboarding, scheduled interviews, and maintained accurate personnel records. Supported efficient HR operations by managing administrative tasks and ensuring compliance with company policies.

Employee Onboarding Personnel Records HR Operations Compliance

Education

Degrees, certifications, and relevant coursework

University of Technology

Bachelor of Science in Nursing, Nursing

Activities and societies: Secretary of Adventist Youth Program (January 2018-2020), Church Junior Treasurer (2020-2022), Team Lead Event Organizer (February – March 2024)

Currently pursuing a Bachelor of Science in Nursing. Completed relevant courses including Academic Writing 1 and 2, Information Technology, Community Service, Sociology, Health Assessment, Health Promotion, First Aid, and Life Support.