Open to opportunities

Elisabet Trilles

@elisabettrilles

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International sales and operations strategist with 15+ years driving global B2B growth and operational efficiency.

Spain

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What I'm looking for

I’m looking for a leadership role where I can drive global B2B sales growth and operational efficiency, using KPI-driven management, cross-functional coordination, and strong contract/document expertise to deliver reliable customer outcomes.

I’m a multilingual Worldwide Sales & Operations Leader with 15+ years of experience managing international sales, end-to-end supply chains, warranties, and service coordination across Europe, Latin America, and Asia. I build durable B2B relationships by pairing customer relationship management with practical operational problem-solving in fast-paced, multicultural environments.

As Head of Sales Germany (Photovoltaic Industry) at Eurener, I lead sales strategy and key account management for East & South Germany, coordinating daily operations and service requests with logistics, production, and warehouses to keep delivery schedules on track. In prior roles, I expanded client portfolios in Latin America by 30% and increased billing with Hispanic customers by 30%, while reducing logistics costs by 20% through process optimization and strategic supplier/transport renegotiation.

I’m equally comfortable managing complex documentation and export compliance, monitoring sales and service KPIs, and improving processes through cross-functional collaboration. My toolset includes SAP exposure, CRM systems (Salesforce mentioned), and advanced Excel, supported by fluency across six languages for seamless communication with global stakeholders.

Experience

Work history, roles, and key accomplishments

Current

Head of Sales Germany

Current

Eurener

Jan 2025 - Present (1 year 5 months)

Led sales strategy and key account management for East and South Germany, acting as the primary contact for distributors, installers, and industrial customers. Coordinated daily operations and service requests with logistics, production, and warehouses to ensure product availability and delivery schedule adherence.

Key Account Management Sales Strategy Customer Lifecycle Management Logistics Coordination Customer Feedback Analysis

Global Account Manager

Norevo GmbH

Jan 2020 - Jan 2025 (5 years)

Managed global key accounts as the main contact for international customers, ensuring high-quality service delivery. Expanded the Latin American client portfolio by 30% and increased billing with Hispanic customers by 30% by coordinating end-to-end supply chains and optimizing logistics processes.

Global Account Management Supply Chain Optimization Customer Relationship Management

International Sales Manager

Jebagro GmbH

Jan 2017 - Jan 2020 (3 years)

Managed international orders and export processes for agrochemical products across Latin America and China. Reduced logistics costs by 20% through contract renegotiation and transport process improvements, and prepared market/client reports to support strategic decisions.

Contract Negotiation

International Service & Logistics

M.P.I. Pharmaceutica

Jan 2016 - Jan 2017 (1 year)

Coordinated pharmaceutical exports to Latin America, India, and China by managing shipping, customs, and distribution. Negotiated transport insurance claims for damage and resolved logistics issues with relevant stakeholders.

Pharmaceutical Export Coordination distribution management Transport Damage Resolution International Documentation Handling Stakeholder Management

Account & Service Coordinator

Hays Ag

Jan 2012 - Jan 2016 (4 years)

Managed business relationships and service delivery for international IT companies, coordinating day-to-day customer support activities. Negotiated contracts and coordinated terms with both clients and candidates.

Client Relationship Management Service Coordination Contract Negotiation Stakeholder Management IT Support Candidate Coordination Coordination

International Customer Service Lead

ADAC

Jan 2003 - Jan 2012 (9 years)

Coordinated ambulance services and prepared legal/insurance documentation for international medical emergencies. Resolved complex service issues under pressure while maintaining high customer satisfaction.

Customer Service Legal Documentation