Elijah Joynes

Responsible for moving baggage and cargo, operating belt loaders, and servicing aircraft at gates with ground power and air conditioning. Operated motorized service vehicles and supported aircraft servicing, including towing and pushback from gates.

Founded and managed an independent publication, successfully producing print magazines and digital content. Designed and edited visual content for social media platforms and YouTube, growing audience engagement.

Operated point-of-sale systems, ensuring accurate transactions and compliance with company policies. Delivered exceptional customer service by addressing member inquiries and providing product recommendations.

Handled customer inquiries regarding toll payments for the Bay Area Tolling Authority. Assisted customers with account creation to improve toll payment efficiency and enhanced customer satisfaction by providing thorough and knowledgeable support.

Supported customers with alarm system issues and scheduled technician appointments. Collaborated with technicians to ensure proper alarm system installation and functionality, and assisted sales representatives in onboarding new customers.

Addressed customer inquiries related to mortgage products and services. Became a subject matter expert in mortgage banking processes and provided valuable product suggestions.

Completed a Bachelor's Degree in English Literature, focusing on literary analysis and critical thinking. Developed strong writing and communication skills through extensive coursework and research.