Elikayah Acevedo
@elikayahacevedo
Reliable customer service representative with strong communication skills.
What I'm looking for
I am a dedicated and energetic professional with a strong background in customer service and banking. Currently, I work as a Bank Specialist at Foundever in Fayetteville, NC, where I assist members with banking information, resolve issues, and provide exceptional customer support. My experience in various roles, including as a Sales Associate and Customer Service Representative, has equipped me with the skills to handle diverse customer needs effectively.
Throughout my career, I have developed a comprehensive knowledge of safety practices and regulations, ensuring that I maintain high ethical standards in all my interactions. I pride myself on my attention to detail, strong work ethic, and ability to work independently while meeting deadlines. My goal is to contribute positively to any team I join, leveraging my skills in communication, time management, and customer service to enhance the overall customer experience.
Experience
Work history, roles, and key accomplishments
Bank Specialist
Foundever
Jun 2024 - Present (1 year)
Assisting members with banking information, providing customer service, and helping with online credentials and debit card issues while preventing fraud on members' accounts.
Sales Associate
Five Below
Nov 2022 - Jun 2024 (1 year 7 months)
Engaged with customers to provide assistance, explained products and benefits, and ensured a positive shopping experience.
Customer Service Representative
Circle K
Feb 2022 - Nov 2022 (9 months)
Provided assistance to clients in person, resolved payment disputes, and offered excellent technical support.
Prep Cook
KickBack Jacks
Jan 2021 - Feb 2022 (1 year 1 month)
Prepared food items, maintained proper sanitation, and ensured a clean work environment while rotating food for proper use.
Cashier
Cook Out Restaurants
Jul 2020 - Jan 2021 (6 months)
Handled cash transactions, provided customer service, and maintained cleanliness in the work area.
Education
Degrees, certifications, and relevant coursework
Pine Forest High School
High School Diploma, General Education
2017 - 2021
Completed high school education with a focus on developing essential skills for future employment opportunities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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