Looking for a job

Eleonore Otero

@eleonoreotero

Message

I lead multilingual AI data training, quality assurance, and workforce operations at global scale.

Mexico

Message

What I'm looking for

I'm looking to lead multilingual AI data training, quality, onboarding, and workforce operations where I can build scalable processes, improve delivery consistency, and partner closely with cross-functional teams and clients.

At Invisible Technologies, I lead multilingual AI data training and evaluation operations for major AI clients, directing onboarding, certification, QA, and performance management for 700+ agents across 10+ locales. I’ve driven 50,000+ training, evaluation, and QA tasks while sustaining 90%+ quality benchmarks.

I build SOPs, workflow maps, training frameworks, and scalable quality systems that improve consistency and delivery. My background also includes multilingual proofreading and linguistic QA in English, French, and Spanish, plus project management across cross-functional business operations.

Experience

Work history, roles, and key accomplishments

Current

Team Lead in Operations

Current

Invisible Technologies

Jan 2024 - Present (2 years 8 months)

Led multilingual AI data training and evaluation operations for top-tier AI clients, directing training, QA, onboarding, and performance management for a workforce exceeding 700 agents across over 10 locales. Developed SOPs, training frameworks, and quality systems to ensure consistency and efficiency across global teams.

AI Data Training Quality Assurance SOP Development Training Programs Workforce Management Online Shopping Performance Management Onboarding Certification Tier 2 escalation Cross Functional Collaboration Client Communication Pipeline Optimization Operational Reporting Dashboarding Performance Analysis Risk Escalation Budget Tracking

Multilingual Proofreader, Editor & Lingual Analyst

Tech University

Jan 2021 - Dec 2023 (2 years 11 months)

Reviewed, edited, and validated multilingual academic and technical content across multiple global programs, ensuring linguistic accuracy, tone consistency, and adherence to institutional standards. Collaborated with faculty and researchers to refine instructional materials and coursework content.

Proofreading Editing Linguistic QA Multilingual Content English French Spanish Academic Content Terminology Management Collaboration

Project Manager

Albercas Metapools

Jan 2020 - Dec 2022 (2 years 11 months)

Managed operational workflows, stakeholder communication, and project planning across diverse business units, overseeing schedules, deliverables, and cross-team coordination. Developed progress tracking systems to enhance accountability and transparency.