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Ana Laura Duran Chavez

@analauraduranchavez

Message

Experienced project manager and team leader specializing in interpretation, vendor management, and operations.

Mexico

Message

What I'm looking for

I seek a leadership role in project or operations management where I can improve processes, mentor teams, and deliver high-quality client services in a collaborative culture.

I am an experienced project manager and team leader with a background in interpretation services, asset management, and corporate operations. I have led teams across countries, managed budgets, and implemented process improvements that increased efficiency and service delivery.

At Day Translations I supervise a team of interpreting project managers, oversee end-to-end project execution, and design onboarding and training programs using Notion. I adapt platforms like Plunet and Boostlingo to departmental needs and maintain SOPs and resource databases to streamline workflows.

Previously, I managed budgets and vendor logistics for Corporate Properties of the Americas, training teams, migrating CRM processes to Oracle Primavera, and achieving a 90% completed-services rate through a vendor payment follow-up process. I coordinated large events, created hundreds of purchase orders, and provided executive assistance to senior management.

I bring strong cross-cultural communication, high emotional intelligence, and proficiency with tools such as Oracle, Oracle Primavera, JD Edwards, Google Workspace, Notion, and various communication platforms. I thrive in fast-paced environments where I can lead teams, improve processes, and ensure high-quality service delivery.

Experience

Work history, roles, and key accomplishments

Current

Interpreting Team Leader

Current

Day Translations

May 2023 - Present (2 years 8 months)

Supervise a team of 7 interpreting project managers and oversee end-to-end interpretation project execution, improving operational consistency and client satisfaction through SOPs, training, and escalation management.

Project Management Team Leadership Interpreters SOP Development Notion Boostlingo Client Communication

Current

Interpreting Project Manager

Current

Day Translations

May 2023 - Present (2 years 8 months)

Coordinated all phases of interpretation projects, prepared budgets and quotes, negotiated freelancer rates and deadlines, and performed quality checks to ensure timely, accurate service delivery.

Project Coordination Budgeting Quality Assurance client support Scheduling

Asset Management Assistant

Corporate Properties of the Americas

May 2019 - Aug 2023 (4 years 3 months)

Tracked logistics and maintenance for 25+ warehouses, monitored budgets and maintained vendor relationships while providing executive assistance to the Director of Asset Management.

Asset Management Budget Management Vendor Relations Executive Assistance Reporting

Administrative Coordinator

Corporate Properties of the Americas

Sep 2017 - Aug 2023 (5 years 11 months)

Managed a $1.5M annual maintenance budget for warehouses and industrial parks, supervised vendor logistics and payments, implemented payment follow-up processes raising service completion to 90%, and trained staff including an executive assistant.

Budget Management Vendor Management Event Coordination Remote Operations

Analyst / Office Manager

Corporate Properties of the Americas

Sep 2017 - May 2019 (1 year 8 months)

Coordinated events for 50+ attendees, created 700+ purchase orders annually, managed vendor billing and ensured timely invoice payment while supporting the Director of Asset Management.

Office Management Procurement Event Coordination Executive Support

HelpDesk Coordinator

Hines Interests Mexico

Aug 2011 - Sep 2017 (6 years 1 month)

Handled bilingual tenant service requests across five buildings, produced 200+ purchase orders yearly, coordinated maintenance and parking services, and supported senior property and project managers.

Customer Service Bilingualism