At Invisible Technologies, I led multilingual AI data training and evaluation operations for major AI clients, driving completion of 50,000+ tasks while sustaining 90%+ quality benchmarks.
I directed training, QA, onboarding, and performance management for more than 700 agents across 10+ locales. I also developed SOPs and training frameworks to standardize workflows and scoring.
At Tech University, I reviewed and validated multilingual academic and technical content, ensuring accuracy and consistent terminology across English, French, and Spanish.
As Project Manager at Albercas Metapools, I managed operational workflows, schedules, and cross-team coordination, and developed progress tracking systems.
