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Daniela RoqueDR
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Daniela Roque

@danielaroque

Operations Coordinator focused on AI operations, QA, and KPI-driven workflow improvement.

Mexico
Message

What I'm looking for

I’m looking for long-term operations/program roles across US time zones, where I can own AI/GenAI workflows, strengthen QA and KPIs, and improve processes with clear reporting and fast issue triage.

I’m an AI operations and program coordination professional supporting high-volume GenAI production workflows and LLM evaluation projects. At Scale AI, I coordinated distributed GenAI data workflows, strengthened QA controls, and monitored throughput and quality using KPI reporting.

I bring a strong QA mindset—building guideline support, performing defect tracking, and triaging edge cases while coaching 200+ global annotators to keep Project Defect Rate below 10%. I also contribute to LLM training and evaluation quality by applying rubrics and providing error analysis, and I translate complex ML concepts into practical, non-technical explanations through live GenAI/ML instruction.

Experience

Work history, roles, and key accomplishments

OU
Current

AI Trainer (Contract)

Outlier

Mar 2024 - Present (2 years 2 months)

Contribute to the creation and evaluation of LLM training data for generalist and STEM-focused projects. Apply rubrics to assess responses, provide rationales and error analysis, and revise outputs to match strict guidelines with an average quality feedback score of 4/5.

SA

GenAI Operations Consultant

Scale AI

Oct 2024 - Jul 2025 (9 months)

Supported day-to-day GenAI production operations by coordinating QA, issue triage, and production workflows across distributed teams. Oversaw quality output for 200+ global annotators, processed ~300 tasks/week, and implemented QA controls that kept project defect rate under 10%.

HC

Founder & Operations Manager

Huitzilin Centro Cultural

Nov 2022 - Nov 2023 (1 year)

Launched and managed operations for a community education center, including scheduling, customer communications, instructor coordination, and budgeting. Drove enrollment initiatives and partnerships, reaching an average intake of 15 new students per month at peak, and implemented repeatable intake/scheduling processes to reduce admin workload.

Education

Degrees, certifications, and relevant coursework

SC

Sorbonne (Université Pierre et Marie Curie)

Bachelor of Science, Physics

Earned a Bachelor of Science in Physics at Université Pierre et Marie Curie (Sorbonne).

SC

Sorbonne (Université Pierre et Marie Curie)

Master of Science, Molecular Biology

Earned a Master of Science in Molecular Biology at Université Pierre et Marie Curie (Sorbonne).

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