Elena PavlouEP
Open to opportunities

Elena Pavlou

@elenapavlou

Dynamic sales executive with expertise in customer support and bookkeeping.

Cyprus
Message

What I'm looking for

I am seeking a role that allows me to leverage my sales and customer support expertise while contributing to a dynamic team focused on growth and client satisfaction.

I am a dynamic and results-driven Sales Executive with extensive experience in sales, customer support, and financial management. Over the years, I have honed my skills in handling key client relations, payments, bookkeeping, and VAT preparation. My proficiency in Sage 50, Sabre, Galileo, and Amadeus airline systems has enabled me to deliver exceptional service and drive revenue growth.

In my most recent role as Sales Manager & Office Manager at Bosco Construction and Development, I led sales operations and managed key client accounts, developing strategies that significantly increased revenue and enhanced customer relationships. My previous experience as a Sales Executive at American Airlines allowed me to manage airline ticket sales and negotiate contracts, optimizing revenue streams while providing high-level customer support. I am fluent in both Greek and English, which has been instrumental in my ability to connect with diverse clients.

Experience

Work history, roles, and key accomplishments

BD

Sales Manager & Office Manager

Bosco Construction and Development

Jan 2001 - Dec 2024 (23 years 11 months)

Led sales operations and managed key client accounts. Developed strategies to increase revenue and enhance customer relationships. Oversaw financial tasks including bookkeeping, payroll, VAT, and tax payments.

AA

Sales Executive

American Airlines

Jan 1997 - Dec 2001 (4 years 11 months)

Managed airline ticket sales and key corporate clients across Cyprus and the Middle East. Negotiated contracts and optimized revenue streams. Provided high-level customer support and travel solutions.

HC

Travel Agent

Hanseatic Shipping Company

Jan 1995 - Dec 1997 (2 years 11 months)

Arranged global travel and ticketing for seamen. Used Sabre and Galileo airline systems for bookings and logistics.

Education

Degrees, certifications, and relevant coursework

IA

IATA

Diploma, Travel and Tourism

Completed a comprehensive program in travel and tourism, gaining expertise in industry practices and operations. Acquired an IATA Diploma, enhancing knowledge in airline operations and travel management.

LC

LCCI

Intermediate Certificate, Bookkeeping

Obtained an Intermediate Certificate in LCCI Bookkeeping, developing strong skills in financial record-keeping and accounting principles. Gained proficiency in managing accounts and preparing financial statements.

Tech stack

Software and tools used professionally

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