At University of British Columbia, I support multiple functional domains in the Integrated Renewal Program. I turned a deficiencies backlog into a prioritized delivery roadmap by clarifying Jira issues, validating business needs, and creating user stories and acceptance criteria.
I took prioritized enhancements from business need through implementation, mapping processes, defining requirements, and collaborating with Appian developers on solution design. I also coordinated solution reviews, testing, UAT, and release, and maintained production configuration in Workday.
At Capilano University, I supported the transition from a highly customized ERP to a SaaS solution. I helped business areas assess legacy customizations and replacement options, and carried solutions through requirements, implementation, testing, and deployment.
