Open to opportunities

elCoffee Z

@elcoffeez

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I lead medical-device sales teams and turn commercial data into growth, pricing, and forecasting decisions.

Mexico

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What I'm looking for

I'm looking to combine commercial leadership, consultative sales, and data analysis to drive growth, improve decision-making, and build efficient sales operations.

At SIYS Medical, I owned commercial strategy and data intelligence across eight states in southeastern Mexico, leading a team of approximately 13 people and the contrast-media line. My sales strategies delivered 9.3% annual growth in 2025 and 35% growth in Q1 2026.

I build commercial dashboards, define product-line KPIs, forecast sales, and analyze costs and margins to support pricing and prioritization. I also created an automated sales assistant that delivered quotes and product information in under a minute.

Across more than eight years in customer service, sales operations, and team leadership, I've managed end-to-end orders, client relationships, CRM data, inventory, and cross-functional issue resolution. I'm bilingual in Spanish and English and bring an Economics background to commercial decision-making.

Experience

Work history, roles, and key accomplishments

Commercial Intelligence & Sales Lead

SIYS Medical

Aug 2023 - Jun 2026 (2 years 10 months)

Owned commercial strategy and data intelligence for 8 states, leading a team of ~13 people and directly managing the contrast-media line. Drove sustained year-over-year growth through tailored sales and financing strategies.

Power BI SAP Salesforce N8n Data Analysis Sales Forecasting Cost Analysis Margin Analysis CRM Management Process Automation ISO 9001

Order Entry / QA / Customer Service

Allrec Awards Inc.

Mar 2022 - Jul 2023 (1 year 4 months)

Entered work orders for textile products, ensuring each item met specifications, and coordinated with production to resolve discrepancies. Handled incoming calls to update customers on order status.

Order Entry Quality Assurance Customer Service Data Entry

Production Scheduler / Order Entry / CS

Balfour

Jan 2020 - Mar 2022 (2 years 2 months)

Tracked workflow, processing, and entry of orders for jackets and patches, verifying information before sending to overseas production. Managed the order process end to end, including entry, dispatch, changes, returns, and discrepancy resolution.

Order Entry Production Scheduling Customer Service Data Verification

Administration

Public Notary No. 36

Mar 2019 - Nov 2019 (8 months)

Issued business registrations, licenses, and various permits, and entered data for new records and updates. Organized filing systems and implemented improvements to administrative procedures.

Data Entry Document Management Administrative Procedures

Team Leader – Customer Service

Honeywell Automotive

Jan 2018 - Mar 2019 (1 year 2 months)

Led a customer service team with competing priorities, providing direction and hands-on support in challenging situations. Ensured compliance with daily metrics and data reporting.

Team Leadership Customer Service Performance Metrics Data Reporting

Camp Counselor

Lutheran Memorial Camp

Jun 2016 - Sep 2016 (3 months)

Supported the coordination of summer projects, excursions, and events for children ages 6 to 17. Maintained order and ensured the safety and well-being of each camper.

Childcare Event Coordination safety management