ET
Open to opportunities

Eisha Tahir

@eishatahir

Dedicated customer care specialist with strong problem-solving skills.

Canada
Message

What I'm looking for

I am looking for a role that allows me to grow and contribute to a team's success through exceptional customer support.

I am a dedicated Customer Care Specialist with a passion for delivering exceptional service and resolving customer issues effectively. With experience at Ptcl Ltd and Apollo Electronics, I have honed my interpersonal and communication skills, ensuring high standards of customer satisfaction and productivity. My goal is to leverage these skills to contribute to a dynamic organization.

Throughout my career, I have successfully managed customer inquiries, conducted thorough investigations, and maintained clear communication to address client needs. My background in engineering, with a Bachelor's in Dental Surgery and experience as an internee at the Pakistan Council of Scientific and Industrial Research, has equipped me with a unique perspective on problem-solving and technical skills. I am eager to grow within a company that values dedication and high-quality service.

Experience

Work history, roles, and key accomplishments

PL

Customer Care Specialist

Ptcl Ltd

Dec 2022 - Aug 2024 (1 year 8 months)

Researched and resolved customer issues while acting as the primary customer liaison. Conducted call-backs for applicable investigations and resolutions, providing clear and professional communication to address customer needs.

AE

Customer Care Specialist

Apollo Electronics

Jan 2020 - Sep 2022 (2 years 8 months)

Delivered outstanding customer service and resolved client concerns efficiently. Managed investigations with detailed follow-ups and proactive communication, maintaining productivity and quality standards.

P(

Internee

Pakistan Council of Scientific and Industrial Research (PCSI

Aug 2019 - Dec 2020 (1 year 4 months)

Delivered lectures on Fluid Mechanics, Thermodynamics, and Heat and Mass Transfer. Conducted training sessions on using CATIA for mechanical design.

Education

Degrees, certifications, and relevant coursework

DS

Dow University of Health Sciences

Bachelors in Dental Surgery, Dental Surgery

Graduated in 2019 with a Bachelor's degree in Dental Surgery. This program provided a comprehensive understanding of dental practices and health sciences.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Eisha Tahir - Customer Care Specialist - Ptcl Ltd | Himalayas