Eimy MR
@eimymr
Engineering Technician skilled in technical support and process optimization.
What I'm looking for
I am an Engineering Technician with a strong focus on troubleshooting technical issues and enhancing user satisfaction. My expertise lies in system diagnostics and technical support tools, complemented by effective communication skills. I have a proven track record of developing training programs and simplifying complex ideas as a technical writer.
Throughout my career, I have been dedicated to continuous improvement, providing engineering teams with fine-tuning solutions that significantly improve yield and identify automation opportunities. My experience includes roles at Teradyne, Boston Scientific, and Intel, where I have consistently achieved high levels of customer satisfaction and contributed to regulatory compliance and product quality.
Experience
Work history, roles, and key accomplishments
Robotics Support Technician
Teradyne
Jan 2024 - Present (1 year 5 months)
As a Robotics Support Technician, I addressed and resolved customer issues with Robotic Arms, ensuring high levels of customer satisfaction. I developed technical documentation and trained peers to support a new team, enhancing knowledge sharing and customer service.
Product Analyst
Manpower Group at Boston Scientific
Aug 2022 - May 2023 (9 months)
In my role as a Product Analyst, I ensured compliance with FDA regulations for medical devices and managed issues through a complaint ticket system. I conducted analyses to enhance product development and collaborated on projects to improve patient care.
Engineering Technician
Intel
Jun 2020 - May 2022 (1 year 11 months)
As an Engineering Technician, I executed reverse engineering to enhance product design and functionality. I led automation efforts that significantly reduced testing time and provided engineering support that influenced product design.
Programming Technician
Infotree Global Solutions at Intel
Dec 2018 - May 2020 (1 year 5 months)
In my role as a Programming Technician, I diagnosed and resolved OS issues efficiently, mentoring peers to reduce case solution time. My work involved optimizing OS installations and ensuring high accuracy in repairs.
Education
Degrees, certifications, and relevant coursework
Universidad Técnica Nacional
Associate of Science, Electronics Engineering
2017 - 2019
Completed an Associate of Science degree in Electronics Engineering, focusing on the principles of electronics, circuit design, and system integration. Gained hands-on experience in troubleshooting and repairing electronic systems, preparing for a career in engineering technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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