Eileen Changsut
@eileenchangsut
Program Manager driving process optimization and risk-aligned delivery in capital markets.
What I'm looking for
I am a results-driven Program Manager with 15+ years leading high-impact capital markets initiatives, aligning front office, operations, risk, compliance, and technology to deliver audit-ready platforms and measurable business outcomes. I have a proven track record preventing $50MM in client revenue loss, accelerating time-to-market by 75%, cutting costs by 50%, and achieving the first audit pass in three years for a multi-service SaaS platform.
I excel at translating complex stakeholder needs into executable roadmaps, restoring delivery governance, and implementing automation and data remediation programs that reduce operational risk and improve efficiency. Trusted by senior leadership, I provide clear, executive-ready reporting and drive cross-discipline collaboration to ensure programs progress and outcomes are met.
Experience
Work history, roles, and key accomplishments
Led strategy sessions and coordinated developers, QA, infrastructure, and security to deliver audit-ready global markets risk platforms with executive-ready risk and milestone reporting.
Directed multi-project delivery for equity derivatives systems under regulatory scrutiny, remediated critical data elements, and migrated cleansed data to the firm’s data fabric with KPI-driven reporting to executives and regulators.
Senior Project Manager
Franklin Templeton
Mar 2022 - Jun 2023 (1 year 3 months)
Owned delivery for trading and portfolio management platforms, led automation initiatives that reduced portfolio processing time by 75% and costs by 50%, and managed vendor delivery and global releases.
Senior Project Manager
Dodge and Cox
Aug 2021 - Mar 2022 (7 months)
Created sprint-based delivery strategy to accelerate data governance outcomes, expedited data definition and ownership, and coached leadership to improve sprint accountability.
Project and Process Consultant
AL-Lake Consulting
Jan 2020 - Jul 2021 (1 year 6 months)
Streamlined COVID loan processing to reduce manual risk and improve data quality, and led trading program projects for a PaaS investment management solution provider.
Senior Project Manager
Pershing (BNY Mellon)
Jul 2018 - Sep 2019 (1 year 2 months)
Turned around a failing institutional trading platform initiative, preventing over $50M in annual revenue loss by re-establishing governance, aligning teams, and restoring executive and client confidence.
Led delivery of regulatory and trading-adjacent platforms, unified regulatory risk reporting across trading businesses, and mentored teams building Global Markets’ first data lake to achieve the first audit pass in three years.
Senior Project Manager
Nomura Securities
Sep 2010 - Dec 2015 (5 years 3 months)
Led front-to-back delivery of rates and credit derivatives trading systems, implemented Dodd-Frank enhancements, and coordinated UX, development, and QA to improve performance and operational efficiency.
Education
Degrees, certifications, and relevant coursework
New York University
Master of Business Administration, Finance and Global Management
Completed an MBA with concentrations in Finance and Global Management at New York University.
New York University
Bachelor of Science, Computer Science
Completed a Bachelor of Science in Computer Science at New York University.
Scrum.org
Professional Scrum Master (certification), Agile / Scrum
Earned the Professional Scrum Master certification from Scrum.org.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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