E Haldeman

Provided compassionate, hands-on assistance with daily living activities including cooking, bathing, transportation, medication distribution (Med-Pass certified), and appointment coordination for individuals with varying needs. Acted as a dedicated support system by actively listening and helping individuals overcome personal barriers through consistent engagement and encouragement. Maintained acc

Delivered exceptional multi-channel support (phone, email, chat) for personal banking, credit card, and digital services, consistently ensuring a seamless customer experience in a fully remote setting. Resolved complex account inquiries and transaction discrepancies with speed and accuracy, contributing to high customer satisfaction and first contact resolution rates. Navigated financial systems a

Safely operated a minivan to transport students between home and school, ensuring timely pick-ups and drop-offs while following all traffic laws and school transportation policies.

Provided comprehensive cleaning and maintenance services for multiple bank branches, ensuring a professional and welcoming environment. Maintained facility cleanliness by performing routine tasks such as floor care, surface sanitizing, restroom upkeep, and waste disposal. Supported daily operations by addressing facility needs promptly, restocking supplies, and adhering to security and safety prot

Handled inbound calls from appellants regarding their Affordable Care Act insurance appeals, providing clear guidance and support throughout the appeal process. Reviewed case details and communicated next steps based on appeal workers’ decisions, ensuring appellants understood required actions and timelines.

Handled inbound calls from appellants regarding their Affordable Care Act insurance appeals, providing clear guidance and support throughout the appeal process. Reviewed case details and communicated next steps based on appeal workers’ decisions, ensuring appellants understood required actions and timelines.

Coordinated document destruction services by scheduling pickups, managing container orders, and handling service rescheduling to ensure seamless customer support. Assisted clients with inquiries and service adjustments via phone and email, delivering prompt and professional responses to maintain customer satisfaction and retention. Supported billing processes by reviewing account details, processi

Obtained a High School Diploma from College Name, City, State. This foundational education provided a broad understanding across various subjects.

Completed high school education at Hopewell Valley Regional Schools. Developed foundational knowledge and skills across a range of academic disciplines.