At Floodlight New Marketing, I architect HubSpot systems for B2B clients, from custom data models and lifecycle stages to workflows and lead scoring. I build connected automations and AI agents that have cut lead qualification time by about 85% and manual process work by about 70%.
For Criteo, I owned Salesforce and Pardot administration across four regions. I led a migration spanning 500k records and 2,000 connected campaigns, and increased campaign output by 40% while reducing cost per campaign by at least 29%.
For Sophia Lambert Homes, I designed, built and run the property operations platform that is now launching as Short Stay Control. It includes Hostaway booking integration, AI receipt processing and Stripe billing.
At Centrica Business Solutions, I created a British Gas cross-selling campaign that generated 25+ sales-qualified leads from 114 MQLs, with a 22% conversion worth about £2.1m at contract value. I turn business requests into specifications, then document and hand over the systems, workflows and reporting teams use.

