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Sam Iheke

@samiheke

Marketing specialist driving CRM-led growth and performance.

United Kingdom
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What I'm looking for

I seek a role where I can lead CRM and automation-driven campaigns, collaborate cross-functionally, use data to optimise performance, and scale user engagement within a growth-focused, collaborative team.

I am a results-driven marketing specialist with 3+ years of experience designing and executing high-impact CRM, email, push, and digital campaigns that scale engagement and retention.

I've led multi-step workflows and localization in Braze, co-led a platform migration from Salesforce Marketing Cloud to Braze with zero disruption, and developed dynamic Liquid-templated emails achieving 99% deliverability.

My work includes managing pan-EMEA campaigns, delivering significant user growth (e.g., a summer campaign that achieved 723k sign-ups vs. a 611k forecast), and driving a 30% conversion rate on push campaigns through data-driven optimization.

I bring strong cross-functional collaboration skills, hands-on marketing automation expertise (Braze, SFMC, HubSpot, Marketo, Pardot), analytics-driven decision making, and a track record of improving pipeline and revenue through targeted campaigns and performance reporting.

Experience

Work history, roles, and key accomplishments

TC
Current

Specialist, Marketing Operations

The Walt Disney Company

Sep 2024 - Present (1 year 2 months)

Designed and executed multi-step CRM workflows in Braze across 12+ EMEA regions, led the 2025 Awards Season campaign, and co-led the migration from SFMC to Braze with zero disruption to live journeys; contributed to a summer campaign that delivered 723k sign-ups vs. 611k forecast.

CC

Marketing Consultant

Cloudsmart Consulting

Jan 2020 - Jan 2022 (2 years)

Designed and executed multichannel campaigns for travel, tech, and leisure clients, delivered CRM training (SFMC, Pardot), led QA for large digital projects, and increased client revenue by £60k through improved social strategy.

Education

Degrees, certifications, and relevant coursework

University of Portsmouth logoUP

University of Portsmouth

Bachelor of Arts, Digital Marketing

2017 - 2020

Grade: 2:1

Activities and societies: Led consultancy projects; developed student-targeted website and launched ‘Hotstepp’ magazine.

Completed a BA in Digital Marketing with a 2:1 and led multiple digital marketing consultancy projects and campaigns, including building a student-targeted meal prep website and launching a footwear magazine.

RC

Reigate College

Further Education (A-levels), A-levels

2015 - 2017

Grade: Media (B); Double Sports (D*D*)

Studied A-levels including Media and Double Sports, earning grades B and D*D* respectively.

OS

Oakwood School

GCSEs, Secondary Education

2010 - 2015

Grade: 8 GCSEs (B-C)

Completed secondary education with 8 GCSEs graded B–C, including English, Maths, and Science.

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Sam Iheke - Specialist, Marketing Operations - The Walt Disney Company | Himalayas