I seek product or project roles where I can lead AI-native product delivery, collaborate with cross-functional squads, and grow into broader product leadership.
Edon Ademi
@edonademi
Product and Project Manager with proven ability to collaborate within high-performing squads.
What I'm looking for
I am a Strategic Product and Project Manager with 12+ years in the IT industry, specializing in end-to-end delivery of complex software, and recent work on AI-native mobile applications, as well as Agentic AI workflows. I have owned backlogs and roadmaps, managed incident and problem processes, and collaborated closely with engineering and stakeholders to bridge machine learning capabilities with user-centric product features.
My career highlights include leading incident management that reduced repeat incidents by 25%, contributing to Agentic AI implementations using tools like LangFlow, and delivering products across multiple organizations in the Balkans and EU. I hold certifications including PRINCE2 Practitioner and ITIL Foundation, and I bring a client-focused, results-driven approach to product delivery and service management.
Experience
Work history, roles, and key accomplishments
Product Manager
Ritech International AG
Apr 2024 - Present (1 year 10 months)
Owned and prioritized the product backlog, provided detailed technical and functional information to clients regarding product features, ensuring high levels of product transparency and satisfaction.
Agentic AI Implementation: Actively involved in efforts related to Agentic AI enhancements, assisting in the transition from traditional logic to autonomous AI workflows, by using tools like LangFlow.
Developed detailed project plans with scope, timelines and resource allocation, and fostered stakeholder communication to drive execution and improve satisfaction across engagements.
Major Incident Manager
Deltatre
Sep 2022 - Jul 2023 (10 months)
Spearheaded incident management to promptly resolve high-impact incidents, facilitated cross-team communications and conducted post-incident reviews that reduced repeat incidents by 25%.
Developed project plans, coordinated vendors and contractors, led client requirement gathering and maintained stakeholder reporting to ensure alignment and timely delivery.
Project Manager
Cacttus
Mar 2018 - Sep 2018 (6 months)
Facilitated stakeholder meetings, established KPIs to measure project success and improved stakeholder satisfaction through clear progress updates and issue resolution.
Product Manager
Digitale Neubelebung
Feb 2015 - Dec 2017 (2 years 10 months)
Developed and prioritized product roadmaps from market research and customer feedback, coordinated cross-functional launches and aligned product strategy with business objectives.
Junior Service Manager
EduSoft
Mar 2010 - Jan 2012 (1 year 10 months)
Contributed to establishing ISO/IEC 20000-compliant service management processes using ITIL principles and supported continual improvement of the service management system.
Education
Degrees, certifications, and relevant coursework
University of Münster
Master of Science, Information Systems
2012 - 2014
Completed a Master of Science in Information Systems with focus on IT service management and software-related processes.
South East European University
Bachelor of Science, Computer Sciences
2007 - 2010
Earned a Bachelor of Science in Computer Sciences focusing on software development fundamentals and IT practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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