Tiana Filipovska

Act as the go-to expert for system-related inquiries, lead feature requests, and coordinate system updates across departments. Conduct client-facing product demos and internal training sessions.

Managed and engaged with children and teens through supervised activities, ensuring their emotional and physical needs were met.

Delivered interactive English lessons to enhance speaking and listening skills, and designed engaging materials to assess pupil progress.

Oversaw room inspections and compliance with safety standards, and led and trained cleaning teams to ensure guest satisfaction.

Handled cash and card transactions, issued refunds and receipts, and balanced registers while delivering professional customer service.

Operated games and assisted guests while ensuring safety standards, and handled payments and basic equipment maintenance.

Managed bookings, cancellations, payments, and guest support, and maintained a clean reception area.

Developed and delivered structured English lessons, created and graded tests, and managed classroom dynamics.