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Edith Mwenje

@edithmwenje

Message

Results-driven Operations Manager and Business Analyst with expertise in process optimization and ri

Kenya

Message

What I'm looking for

Seeking to leverage expertise in data analysis and strategic planning to drive operational efficiency and organizational growth in a dynamic environment.

Dynamic Operations Manager and Business Analyst with over a decade of experience driving operational excellence and implementing advanced system solutions across the ports and logistics sectors. Proven track record in managing large-scale projects, including successful migrations of critical operating systems, and developing streamlined processes that optimize resource allocation and reduce costs.

Leveraging advanced data analysis, performance reporting, and business process re-engineering skills, I excel at turning data insights into actionable strategies that drive organizational success. I am committed to improving efficiency through automation and strategic planning, building strong stakeholder relationships, and leading teams to achieve organizational goals. With a strong ability to assess risks early, I develop strategic plans to mitigate them and remain committed to meeting project deadlines and guidelines.

My professional journey includes key contributions such as leading comprehensive risk assessments, supervising teams, collaborating with senior management on project risks, and developing standardized reporting processes. I have also directed the migration of terminal operating systems, enhancing functionality and reducing downtime, and created tools to monitor overtime and improve resource allocation.

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Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Kenya Ports Authority

Jul 2018 - Present (7 years 4 months)

Dynamic Operations Manager with over a decade of experience in driving operational excellence and implementing advanced system solutions in the ports and logistics sectors. Proven track record in managing large-scale projects and developing streamlined processes that optimize resource allocation and reduce costs.

Data Analysis Risk Management Project Management Resource Allocation Compliance

Current

Business Analyst

Current

Kenya Ports Authority

Jul 2018 - Present (7 years 4 months)

As a Business Analyst, I specialize in leveraging data analysis and risk management to optimize terminal performance. I lead risk assessments, supervise operations, and collaborate with management to implement strategies that ensure compliance and operational excellence.

Data Analysis Risk Assessment Compliance

Project Manager & Tester

Kenya Ports Authority

Jul 2023 - Jun 2024 (11 months)

Directed the migration of the Terminal Operating System, enhancing system functionality and reducing operational downtime. Led coordination between development teams and ensured alignment with organizational requirements.

Project Management Test Planning Risk Management Software Testing

Secretary

Kenya Ports Authority

Jun 2023 - Jun 2023 (0 months)

Monitored revenue collection processes and implemented measures to enhance revenue generation through audits and process reviews. Submitted reports on revenue trends and identified risks.

Process Improvement Reporting Compliance Financial Analysis

Member

Kenya Ports Authority

Feb 2022 - Jun 2022 (4 months)

Reviewed and processed storage charge waivers, providing expert advice to stakeholders on policy requirements and ensuring compliance with operational guidelines.

Compliance Risk Mitigation Process Optimization Customer Service

Graduate Trainee

Kenya Ports Authority

Jul 2017 - May 2018 (10 months)

Gained exposure to port operations and logistics through rotational assignments, assisting in projects focused on optimizing workflow efficiency and risk management.

Logistics Workflow Optimization Risk Management Team Collaboration

Business Development Officer

Co-operative Bank of Kenya

Sep 2014 - Jun 2015 (9 months)

Achieved sales targets by promoting banking services to clients, strengthening customer relationships through tailored financial solutions and supporting banking processes.

Sales Customer Relationship Management Market Analysis Product Knowledge

Cash Officer & Bank Teller

Co-operative Bank of Kenya

Jan 2013 - Aug 2014 (1 year 7 months)

Conducted internal audits and supervised bank tellers, ensuring compliance with policies and procedures while resolving customer complaints and managing cash flow.

Internal Audit Cash Management Customer Service Compliance

Underwriter

Gateway Insurance Company

Jan 2012 - Jan 2013 (1 year)

Assessed and analyzed insurance applications, determining risk and creditworthiness while training new underwriters and supporting underwriting strategies.

Risk Assessment Training Underwriting Customer Satisfaction