I've supported school owners at Eduwalls Africa from initial enquiries through decision-making, using phone, WhatsApp, email, and virtual meetings to understand requirements, recommend suitable solutions, and maintain accurate CRM records.
Previously at Talent Hackers, I supported customers across email, LinkedIn, phone, and Zoom, increasing qualified customer engagement by over 40% through personalised communication and structured follow-up. I work comfortably with international remote teams, manage multiple customer conversations accurately, and help maintain strong client relationships throughout the customer journey.
