Edgar User

I am a results-driven professional with a strong foundation in sales strategy, customer relationship management, marketing execution, and operational leadership. My proven ability to lead teams and optimize business processes has allowed me to deliver exceptional customer experiences consistently. I thrive in managing end-to-end operations while building lasting client relationships and driving revenue growth.

In my recent role as a Solutions Engineer at Epic Systems, I led client discovery sessions to identify software needs and configure platform solutions accordingly. I delivered live product demos and technical walkthroughs, ensuring alignment with client workflows. My experience in supporting healthcare clients post-implementation has honed my skills in resolving issues and gathering product feedback effectively.

As the Manager of Sales, Marketing, and Operations at Salinas Brothers Inc., I oversaw day-to-day operations and marketing strategy for a high-performing service company. I generated over $800K in revenue through direct sales and effective lead management while designing local marketing campaigns that boosted lead volume and increased brand visibility. My ability to build and maintain strong customer relationships has been key to my success in sales consultations and project follow-through.