Eddy Ebas
@eddyebas
Data analyst and UX strategist turning revenue and customer experience into measurable growth.
NigeriaWhat I'm looking for
I’m a data-driven growth architect with 8+ years of cross-functional experience across data analysis, UX strategy, revenue recovery, and customer support. I transform business challenges into quantifiable outcomes—building predictive models, automating reporting, and improving credit control decisions with measurable KPIs.
In recent roles, I’ve recovered $1.8M in stranded revenue through ATC&C loss reduction, built Power BI dashboards that cut reporting time by 65%, and improved collection rates by 38% using data-driven credit strategies. I also design experiences that reduce friction—creating customer portals that lowered support tickets by 45%—and I support growth through conversion-focused UX/UI, copywriting, and performance-tracked marketing initiatives.
Experience
Work history, roles, and key accomplishments
Credit control role at Abuja Electricity Distribution Plc. Responsible for credit control and related data and reporting activities.
Debt/Credit Reconciliation
Data analyst role at AEDC, performing data analysis and supporting marketing, web, and business analysis activities.
Marketing role at AEDC focused on customer support, analytics, and payment recovery-related activities.
Analyzed area office data leveraging Pentaho, Excel, Publisher, and Google Worksheets to improve operational visibility. Developed and monitored KPI dashboards to ensure departmental goals were met efficiently. Executed data migration and account reconciliation using enterprise databases and the Microsoft Office Suite.
Resolved customer service orders and maintained accurate operational data for the service center. Monitored utility load management and oversaw customer relationship problem resolution.
Sales And Marketing Specialist
Mar 2018 - Jan 2020 (1 year 10 months)
1. I build and maintain strong relationships with clients to understand their needs and provide suitable solutions.
Lead Generation: Identify potential clients through networking, cold calling, referrals, and online research.
Sales Presentations: Present products or services effectively to potential customers, highlighting features and benefits.
I negotiate terms of sales and close deals to meet o
Education
Degrees, certifications, and relevant coursework
Auchi Polytechnic Auchi
Higher National Diploma, Estate Management
Federal Polytechnic Auchi
HND, Estate Management
2016 - 2020
Federal Polytechnic Auchi
Higher National Diploma, Estate Management
2016 - 2020
Earned a Higher National Diploma (HND) in Estate Management at Federal Polytechnic Auchi from 2016 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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