Looking for a job

Patrick Efe Ometan

@patrickefeometan

Message

I’m a data-driven Business Growth Specialist using AI and analytics to turn insights into revenue.

Nigeria

Message

What I'm looking for

I’m looking to drive measurable business growth by applying Google AI, predictive analytics, and dashboards—partnering with stakeholders and leading cross-functional teams to optimize pipelines, retention, and revenue.

I’m a data-driven Business Growth Specialist with over a decade of experience across relationship management, business development, and the financial services sector. I leverage economic frameworks and analytics to accelerate growth, including contributing to an award-winning campaign recognized globally at the World Pension Summit.

In my current role, I lead two business development teams to consistently surpass sales targets by a minimum of 10% annually over 16 quarters. I’ve driven over 20% increase in regional revenue over time by designing targeted acquisition and retention strategies and applying predictive analytics, customer behavior data, and economic frameworks to optimize pipelines and forecast revenue streams.

I also combine customer behavior insights with advanced technical capabilities to transform raw data into actionable business intelligence. My work emphasizes performance tracking, structured workflows, and KPI-driven management to improve productivity, response times, client satisfaction, engagement, and long-term retention.

Earlier experience spans complaints resolution and customer care, plus risk and relationship management, which sharpened my ability to identify root causes and translate signals into operational improvements. I bring a strong analytics and AI foundation through Google Data Analysis, Google AI Essentials, Anthropic AI certifications, and Google fundamentals of digital marketing.

Experience

Work history, roles, and key accomplishments

Current

Business Development Team Lead

Current

Premium Pension Limited

Apr 2016 - Present (10 years 3 months)

Led two business development teams to consistently surpass sales targets by at least 10% annually over 16 quarters. Drove AUM and portfolio growth using predictive analytics, customer behavior data, and economic frameworks, contributing to over a 20% increase in regional revenue.

Team Leadership Revenue Growth AUM Growth Predictive Analytics Economic Analysis Forecasting Relationship Management KPI Management

Social Media Manager

Premium Pension Limited

Jan 2016 - Mar 2016 (2 months)

Managed and optimized the corporate brand presence across LinkedIn, X, Facebook, and Instagram. Planned and executed metrics-driven campaigns, monitored KPIs, and used community engagement to generate actionable inbound leads for the business development pipeline.

Social Media Management Digital Marketing Strategy Campaign Execution Content Planning KPI Reporting Performance Analytics Audience Engagement Lead Generation

Complaints Resolution Officer

Premium Pension Limited

Jan 2015 - Dec 2015 (11 months)

Investigated and resolved complex customer complaints to ensure service delivery and customer satisfaction. Conducted root-cause and trend analysis, produced management reports, and ensured dispute handling aligned with governance, internal SLAs, and external regulations.

Root Cause Analysis Trend Analysis Customer Feedback Analysis Management Reporting SLA Regulatory Compliance Cross Functional Collaboration

Call Center Agent & Customer Care

Premium Pension Limited

Apr 2013 - Dec 2014 (1 year 8 months)

Handled inbound and outbound customer interactions while maintaining service quality standards. Prepared operational reports, tracked service metrics, resolved customer concerns, and escalated complex issues for timely resolution.

Customer Service Customer Escalation Inbound & Outbound Customer Service Service Operational Metrics Operational Reporting

Creative Director/Instigator

Spicy Vokes Limited

Jul 2012 - Jan 2013 (6 months)

Directed an online initiative focused on branding and market awareness for SMEs. Facilitated exhibitions and campaigns to improve partner business product visibility, engagement, and revenue growth.

Branding Campaign Strategy Event Coordination Marketing Execution

Risk Manager & Relationship Manager

Niger Insurance Plc

Nov 2010 - Jul 2011 (8 months)

Implemented proactive marketing and risk-management strategies to expand the client base. Consulted with potential customers to analyze needs and secure appropriate life and non-life insurance portfolios.

Risk Management Relationship Management Client Acquisition Insurance Portfolios life insurance Non Life Insurance Marketing Strategy