Dylan Dimond
@dylandimond
Customer service supervisor passionate about helping others and technology.
United StatesWhat I'm looking for
I am a dedicated professional with a strong background in customer service and a passion for helping others. My experience spans several roles, including Customer Service Supervisor at Toys R Us and Best Buy, where I honed my skills in managing returns, exchanges, and supervising teams. I take pride in my ability to communicate effectively with customers and ensure their needs are met, which has always been my top priority.
Currently, I work as a Paraprofessional at South Bend Community School Corp, where I assist students with IEPs and support teachers in creating a positive learning environment. My commitment to education and technology drives me to make a difference in the lives of those I work with. I find joy in teaching and helping others understand complex concepts, which motivates me to excel in my role.
Experience
Work history, roles, and key accomplishments
Paraprofessional
South Bend Community School Corporation
Aug 2021 - Present (3 years 10 months)
Assisted students with Individualized Education Programs (IEPs) to support their learning needs. Collaborated with teachers to facilitate classroom activities and student progress.
Customer Service Supervisor
Best Buy
Jun 2018 - Present (7 years)
Supervised the customer service department, handling returns and exchanges. Managed freight, stocked shelves, and operated the cash register while assisting customers.
Customer Service Supervisor
Toys R Us
Jun 2017 - Present (8 years)
Assisted customers with returns and checkout processes. Managed the electronics department, ensuring customer satisfaction and efficient operations.
Education
Degrees, certifications, and relevant coursework
John Adams High School
High School Diploma, General Studies
Graduated in 2018. I really enjoy helping people the best I can. Being able to teach someone something and they understand it, and seeing them so happy that they understand it just makes my day.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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