Open to opportunities

Dylan Dimond

@dylandimond

Message

Customer service supervisor passionate about helping others and technology.

United States

Message

What I'm looking for

I am looking for a role where I can continue to help others, utilize my technology skills, and contribute to a positive team environment.

I am a dedicated professional with a strong background in customer service and a passion for helping others. My experience spans several roles, including Customer Service Supervisor at Toys R Us and Best Buy, where I honed my skills in managing returns, exchanges, and supervising teams. I take pride in my ability to communicate effectively with customers and ensure their needs are met, which has always been my top priority.

Currently, I work as a Paraprofessional at South Bend Community School Corp, where I assist students with IEPs and support teachers in creating a positive learning environment. My commitment to education and technology drives me to make a difference in the lives of those I work with. I find joy in teaching and helping others understand complex concepts, which motivates me to excel in my role.

Experience

Work history, roles, and key accomplishments

Paraprofessional

South Bend Community School Corporation

Aug 2021 - Present (3 years 10 months)

Assisted students with Individualized Education Programs (IEPs) to support their learning needs. Collaborated with teachers to facilitate classroom activities and student progress.

Classroom Management Collaboration

Sales Floor Associate

Walmart

Nov 2018 - Present (6 years 7 months)

Assisted customers on the sales floor and maintained product displays. Responsible for zoning and stocking shelves to ensure an organized shopping environment.

Stocking Retail

Customer Service Supervisor

Best Buy

Jun 2018 - Present (7 years)

Supervised the customer service department, handling returns and exchanges. Managed freight, stocked shelves, and operated the cash register while assisting customers.

Customer Service Inventory Management Team Leadership

Customer Service Supervisor

Toys R Us

Jun 2017 - Present (8 years)

Assisted customers with returns and checkout processes. Managed the electronics department, ensuring customer satisfaction and efficient operations.

Customer Service Communication Teaching

Education

Degrees, certifications, and relevant coursework

John Adams High School

High School Diploma, General Studies

Graduated in 2018. I really enjoy helping people the best I can. Being able to teach someone something and they understand it, and seeing them so happy that they understand it just makes my day.